INFORMATION
Be mobile with Paducah Federal Credit Union's mobile banking! Mobile banking allows you to perform balance inquiries, view transactions and transfer funds by utilizing your iPhone or web-enabled cell phone.
Before Using Mobile Banking You Must First Enroll:
To start the enrollment, simply log into your existing PF Online banking account and choose "Other Options" and then "Mobile Banking Enrollment." Walk thru a few easy to follow steps and choose all your shares that you wish to manage via your mobile device.
For iPhone users: You will be able to use the Paducah Federal Credit Union Mobile Banking App. To find Paducah Federal's mobile banking App, search for "Paducah Federal" in the Apple App store and then choose the FREE app. Once downloaded, enter the URL https://www.airteller.com/paducahfcu under Settings/PF Mobile. If you have already enrolled in mobile banking through PF Online, you are now ready to start using your mobile banking app.
For other web-enabled smart phone users: Use your phone browser to navigate to https://www.airteller.com/paducahfcu and bookmark for later. Once you have enrolled in Mobile Banking through PF Online, you will be able to login using this link.
Depending on the smart phone, there may be two different windows. The first view is the simple view webpage, so simply click on “Login to PFCU”. The second view is the smart phone enhanced view, so to use it, you will need to click on “Classic View” near the bottom and then login on the next window.
Please read this important message!
Mobile Banking will be ready for new users to login for the first time after 9:00 pm on week nights and if enrolled on the weekend, the first login will be ready after 9:00 pm of the next business day. After the first logon, Mobile Banking will be available anytime, night or day.
Your Mobile Banking login credentials are the same as your PF Online. The NetTeller ID is your Home Banking Username and the NetTeller PIN is your Home Banking Access code.
If your username is longer than 12 characters in length, you will need to call the credit union before being able to log into Mobile Banking. If your password/access code is longer than 10 characters, you will need to change it to meet the requirements of 10 characters or less.
ADVANTAGES
- Access to all of your accounts anytime, anywhere
- Make transfers
- Conduct account research
- Provides member with self-sufficiency
- Seamless extension of PF Online
- Secure - Multifactor Authentication and other layers of security
- Adapts to cell phone screen size
- IT IS FREE!!!
Why can I not find the goDough Mobile Banking APP for my cell phone?
Currently, the APP is only available on iPhones through the APP store.
Paducah Federal's mobile solution is phone device agnostic. It works with any web-enabled mobile phone device whose network allows secure SSL traffic.
Paducah Federal's Mobile Banking provides these functionalities:
- View transaction history
- View account balances
- Transfer funds between accounts
Log in to your Internet Banking account at www.paducahfcu.org Select Other Options > Mobile Banking Enrollment > Deselect Activate Mobile Banking Access > Click Agree.
Since your account data is not stored on your mobile device, your information cannot be stolen. When you replace your device, simply edit your mobile settings and make any changes to the wireless provider and/or phone number.
When you complete a transaction from your mobile device (transfer), check your accounts and re-submit any transaction that did not process.
If you get a new phone but are using the same phone number and provider, no changes are necessary. If you switch your provider and/or phone number, log in to your Internet Banking account via the Internet and update your information on the Other Options > Mobile Banking Enrollment.
You will only be able to view 15 days worth of transaction history on your mobile device. There is not a search feature. Click on the transaction for a description of the transaction.
Yes. You can access your accounts via any mobile device that is web-enabled and allows secure SSL traffic.
Check your phone's settings to make sure you don't have alpha-only enabled on the keypad.
There are a number of reasons why you may experience trouble accessing the mobile version of Internet Banking on your phone. To use the mobile version, your phone will need to meet the following minimum requirements:
- You must first enroll through traditional Internet Banking before you can gain access.
- Your mobile device must be web-enabled.
- Your mobile network must allow secure SSL traffic. (You may need to contact your mobile provider.)
No, only one number can be registered to your online account.
